Terms & Conditions

Who we are

Rekindle LLC is an AI-powered speed-to-lead service for local service businesses.

Text messages from Rekindle LLC are sent by us, to people who gave us their phone number directly — for example by requesting a demo on this website — about their request and about our own services. We do not send text messages to our clients' customers under this messaging program, and we do not text anyone on another business's behalf.

Text messaging program

Consent to receive text messages is optional and is not a condition of purchase or of requesting a demo. You may opt into marketing messages, non-marketing messages, both, or neither.

Ring Daisy call alerts by text

Garden centers that use Ring Daisy can choose to have call alerts texted to their own staff, and owners can text Ring Daisy to update their store's details. Each person signs up by texting YES from their own phone to their garden center's Ring Daisy number (see how to sign up), and we never text a number before that. Signing up for alerts is optional and is not a condition of using Ring Daisy. These are our own service messages to the people who run and staff the garden center. We never text a garden center's customers. You will receive up to 30 messages per week. Message and data rates may apply. Reply STOP to any Ring Daisy text to opt out, or HELP for help. Questions about Ring Daisy texts: bert@ringdaisy.ai or (505) 990-3086.

How to opt out, and how to get help

You can cancel the SMS service at any time. Just text "STOP" to (505) 578-3395 or (505) 908-9567. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at bert@rekindletext.com.

Message frequency and rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 6 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Delivery and carriers

Carriers are not liable for delayed or undelivered messages.

Ring Daisy service: billing and cancellation

Ring Daisy is sold by Rekindle LLC under a signed service agreement. If this page and your agreement differ, your agreement controls.

• Billing. The monthly fee is billed in advance, starting on your go-live date or the day after a free trial ends. Minutes over your plan are billed on the next monthly invoice.
• Payment. We charge the card or bank account you keep on file. Payments are processed by Stripe, and your card and bank details go to Stripe, not to us. Charges show on your statement as RING DAISY.
• Tax. New Mexico gross receipts tax is added to each invoice where it applies.
• Term. Plans run month to month, with no minimum. A 12-month term is available at a discount. After it, the service runs month to month.
• Cancellation. Either of us can end month-to-month service with 30 days' written notice. If you end a 12-month term before it is up, the monthly fees for the remaining months are due.
• Refunds. If we end the service, we refund any month you paid for in advance and did not receive.
• Late payment. Unpaid balances accrue a late charge of 1.5% per month from the due date. If an invoice is unpaid 15 days after its date, we may pause the service until it is paid.

Billing questions: call (505) 990-3086 or email bert@rekindletext.com.

Privacy

If you have any questions regarding privacy, please read our privacy policy: https://rekindletext.com/privacy-policy

Contact

• Phone: (505) 990-3086
• Email: bert@rekindletext.com
• Website: https://rekindletext.com